Leadership Value:
"Jon Burgess has introduced are freshing approach to the concept of forming relationships, personal interaction with business associates,
and the ensuing formation of effective networks. Jon challenges existing paradigms within the connecting and network space, re-educating us of the core
values that underpin the formation of meaningful relationships.
His unique, simple and elegant approach is absolutely outstanding".
"Whether you are a CEO, Director, Board member, Entrepreneur or hold a prominent position within the community, we can all benefit from Jon's innovative approach,
which ensures we don't lose sight of "Who Matters...everyone matters".
John Ilhan | Founder & CEO Crazy Johns | 20th January 1965 ~ 23rd October 2007
"Jon Burgess and Kwan have developed a very successful business model and management tool based on 3 major ingredients: 1. A high energy and extremely passionate personality wanting to "make a difference" and "continually improve".2 Learn from and leverage the major tipping points in our lives (both personal and business). 3 Understanding and leveraging the power networks and intellectual capital"
Trevor O'Hoy | Former CEO & President Fosters Group & Director Australian Cricket Board
In a world dominated by short-termism, and transaction based relationships, Kwan's business and its philosophy are a breath of fresh air. This reflects Jon Burgess's belief that respect for all individuals and consideration of their needs is fundamental to sustainability. In short, "everyone matters"!
Charles Macek | Non-Executive Director | Wesfarmers & MMC
Jon is one of those people that comes along that you know will simply be of immense value to the people that he helps. Driven on the belief that Respect is the core foundation to both business and personal relationships, you will be both impressed and inspired by his work. If you want to accelerate the growth in your people and ultimately your business, I would highly recommend Jon to be part of your journey. A trusted professional who will exceed your expectations.
Nick Kalikajaros | Former Head & MD Private Banking - Australia/New Zealand Credit Suisse and currently Executive Director CJC Global
Jon Burgess recognised long ago that whilst corporations may do business with each other, individuals within those corporations are responsible for the creation and development of the relationships that facilitate the transaction. Kwan helps to support our recognition of the tangible value that we all place on things like sincerity, professional respect and consistent delivery of promises made. Regular interaction with people of like minds - your network, supports and enhances corporate profile, particularly during these challenging economic times."
David Bidmead | Managing Director (West Zone Leader) Marsh Risk & Insurance Services San Francisco, US
"When people truly connect with others they grow and prosper. Jon Burgess helped me understand the benefits and today I think about relationships differently"
Rick Woods | GM Amcor & Young Presidents Organisation
Emerging Leaders Value:
I really enjoyed your story of the origins of KWAN, courageous, entrepreneurial and visionary. I admire your persistence in researching and seeking connections with inspirational business leaders such as Charles Macek and Peter Day, and think you have achieved a lot in establishing such a strong board of directors. I feel privileged to have had the opportunity to hear your thoughts on connecting with people, and some of the anecdotes you shared provided me with a timely reminder of the need to respect everyone we connect with.
Justin Naylor | Melbourne Business School | ALUMNI
Jon is a leading mind an exceptional pioneer in the value of creating authentic business connections. I would highly recommend Jon to any individual or organisation that wishes to leverage the power of their most valuable resource!"
Monash University | MBA
I just wanted to make contact, thank you for presenting concepts and ideas that I found challenging and to provide some feedback.
The words that come to mind when I reflect on the program are thought provoking and stimulating. Thought provoking because while the basic idea of being connected is not new, the concepts you present have started to make me think more deeply about the way I am going about my role in Mercer and how I can be more effective. In particular I struggled with the question of, what is my point of difference? While I have not reached a conclusion on this yet, I have a few ideas that I will continue to explore.
The other concept I found useful relates how I can remain relevant to clients...I like the idea that everyone responds to an opportunity and have started to use this with some of my key clients. My immediate
challenge with this program is to turn these concepts and ideas into powerful daily habits and behaviours.
The most important part of the program for me is the opportunity to reflect on the concepts that you put forward and how they create value
Mercer | MMC
I enjoyed the course and found it to be very interesting and thought provoking. It gave me new perspective on framing networks and the values we should try to give and derive from them and the people they involve - this was a highlight for me. I feel I have a better understanding now of the need to be versatile in dealing with people in order to develop relationships in a way that is comfortable and natural for the other person and not pushing a boundary without being invited to do so. The presentations by industry leaders were very valuable due to their stark honesty and willingness to discuss themselves and all aspects of their careers. They raised a number of very interesting items including positional power, networking and connecting strategies and the fact that most people do find networking difficult and need to develop an approach and attitude they are comfortable with. Jon's presentations were dynamic, passionate and highly engaging.
Accenture | SM1
Kwan "CONNECT" provided a different way of thinking about 'networks' and building relationships. The program challenged me and provided me with a a structure on how to manage, track and approach network opportunities. Networking is something which people are often assumed to know all about, yet seldom taught. Great platform for this valuable skill"
Deloitte | Corporate Finance
Kwan has been an inspirational course. It has allowed me to open up and develop my current network and meet likeminded people. It has increased my confidence in which allows me to step out and meet new people whom I can help in and out of banking. The ability to change my mindset and uncover what a real opportunity means results in win/win for all parties that I connect with. It has reiterated that "knowing your client" involves understanding how you can help them beyond just their banking needs. It has also taught us that by looking at opportunities to connect clients we can benefit our business and the clients. This practice will also differentiate our service offering from other banks, keep us top of mind and strengthen our client relationships.
CBA | Private Clients
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